Print Management Insider Blog

James Hills

James Hills is the Vice President of Sales for Print Audit.

Recent Posts

Familiar with Status Quo Bias? For The Sake of Your Business You Better Be!

Posted by James Hills on Oct 2, 2018 11:59:24 AM

To say that B2B solution sales is an unpredictable profession is a gross understatement. Deals are constantly stalled or derailed by a seemingly endless variety of reasons.

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Topics: sales tips, sales cycle, selling, B2B

Seat Based Billing Is Here To Stay. Why Ignoring It Could Be Disastrous.

Posted by James Hills on Aug 22, 2017 10:36:21 AM

Seat Based Billing is here to stay. How do I know? It’s because it’s all our customers and prospects want to talk about. It has become the number one topic my sales guys end up talking about, so we go with the flow and use it to open doors, and boy oh boy, does it ever do that. The reason? There are two like it or not facts that are affecting every single office equipment dealer in North America:

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Topics: seat based billing, SBB, SBB Road Show, Cost Per Page, CPP, Managed Print Services, print management, Business Tips

In Sales? Time To Get Your Swagger On

Posted by James Hills on Oct 20, 2016 9:59:57 AM

Who has swagger? Johnny Depp, Muhammad Ali, Hillary Clinton, Donald Trump?

They all do of course. In fact you could say that almost every successful person has it.

When you pause to think about it, however, “Swagger” is a somewhat indefinable characteristic. Google defines it as “To behave in a very confident and typically arrogant or aggressive way”. I agree with that, but it’s important to recognize how people’s swagger differs. That’s because the word “typically” is key to our perception of these people.

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Topics: print audit, sales, print management, print tracking, managed print, Managed Print Services, sales cycle

Why I Am Now a Social Selling Believer

Posted by James Hills on Apr 26, 2016 12:01:18 PM
SocialSelling

Last week I had the pleasure to spend my time with Larry Levine and Darrell Amy in Phoenix, Arizona and San Francisco, California at the LinkedIn Office Tech Sales Roadshow.  They have taken a bunch of sales reps, sales managers, VP’s and owners of copier dealerships through a course on getting the most out of LinkedIn.  More specifically, how to use it to prospect and convert those connections into relationships that can eventually turn into sales.

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Topics: business, business strategy, Business Tips, Customer Service, LinkedIn, office, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Revenue, sales, sales cycle, selling, Service, Social, Social Media, strategy, success, technology, tips

“Moneyball” for Office Equipment Dealers

Posted by James Hills on Mar 12, 2015 2:11:40 PM
moneyball-movie
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Topics: analytics, business, business strategy, Business Tips, managed print, Managed Print Services, moneyball, MPS, new business, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, sales, sales cycle, statistics, stats, strategy, success, tips

Color Me Crazy: The Shocking Truth About Hyperlinks

Posted by James Hills on Feb 25, 2015 2:29:41 PM
Crazy Customer
 

What drives your customers crazy?  Many, many things drive them nuts. A good portion of them are crazy already, or at least unstable. Why else do they lie to you, or snap their crayons over trivial issues that are easily resolved with a bit of communication?

I’ll tell you one thing that really drives them up the wall though. Blue hyperlinks in emails!

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Topics: business, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, Revenue, sales, selling, Service, strategy, success, tips

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