Print Management Insider Blog

Top 10 Awesome Things I Witnessed At ITEX 2017: A Photojournal

Posted by West McDonald on Apr 25, 2017 10:41:17 AM

This year’s ITEX had a lot of expectations.  For the last couple of years people have been openly questioning whether or not ITEX would become a thing of the past like World Expo and Recharger.  Another footnote in wake of more change than the events could deal with.  Marc Spring, the guy that brought ITEX to our industry in the first place, brought the event back and promised us that this year would be different.  In honor of “2017”, the first year the show was under new (new again?) ownership, here is a photojournal of the top 10 awesome things I witnessed:

Left to right: Mike Stramaglio (MWAi),  Patricia Ames (BPO Media) and Brian Stevenson (footPrint Managed Services) at the sold-out MPSA reception.

1. Bigger attendance: I don’t have a headcount but the exposition floor at ITEX 2017 was much busier than the last few years.  A complaint of the past was that there weren’t enough dealers in attendance.  That was not the case this year as booths were busy and classes well attended.

NeoStream Booth.jpegJames Hills of Print Audit (smiling in frame to the left) and the NeoStream team didn’t have any time to slouch!

2. Document Management is hotter than ever:  I did a fairly scientific study (ahem…) of floor traffic patterns by walking around and counting the number of dealers in booths chatting and can say that companies focused on Document Management like NeoStream were buzzing.  I guess “managed print” really is becoming “managed document” solutions.

Mt Charleston w Harris.jpgLeft to right: West McDonald (Print Audit), Mark Pilkenton (Harris Technologies), John MacInnes (Print Audit), and Ben Harris (Harris Technologies).

3. Meeting with customers in the mountains:  Think you know Las Vegas?  Rent a motorcycle and 1 hour later you could be in the mountains surrounded by pine trees and snow!  That’s exactly what happened to me in a unique customer meeting held in Mt. Charleston.  Now that’s how business is done!  Or should be more often… :)

Slewetsky Bud Phil.jpgLeft to right: Andy Slawetsky (Industry Analysts), Bud Karakey (BEI Services), and Phil Boatman (Lexmark).

4. Partners everywhere:  One of the great things about ITEX historically is that it’s a great place to meet with all of your partners in the same location.  This was truer than ever in 2017 and I personally had more partner meetings than any year in memory.  Not only were there more partners there, but more senior executives from partner companies.

SBB Council.jpegLeft to right: Tawnya Stone (GreatAmerica Financial Services), West McDonald (Print Audit), Angela Onstine (Print Audit), Luke Goldberg (Clover Imaging Group), Aldo Spensieri (Clover Imaging Group), James Hills (Print Audit), Kim Louden (GreatAmerica Financial Services), and Mike Lamothe (DOCassess).

5. SBB Roadshow Council lunch:  With the first of 3 SBB Road Shows coming up on June 6th, 2017, we have a lot of planning to do!  What better way to make work feel less like work than doing it over lunch outside near the pool?  Speaking of the SBB Roadshow, you’d better register soon!  You can do so HERE.

GreenSweep Motorcycle.jpgThe “Greensweep” Harley Davidson giveaway provided by Clover Imaging Group.

6. Green motorcycles are cool:  Clover Imaging Group has given away more Harley Davidson’s in the last few years than some small Harley dealerships!  ITEX 2017 was no exception as they gave away this little beauty to promote their Greensweep program.  I didn’t win it, but there’s always next year...

Have A Seat.jpgTop to bottom, clockwise: Luke Goldberg (Clover Imaging Group), West McDonald (Print Audit), Greg Brisco (Dove Data), Mark Pilkenton (Harris Technologies), and Jeremy Fordemwalt (Impact Networking).

7. Education sessions were packed:  For anybody that’s been to Las Vegas for an event you know that the absolute worst time to have an education session is at 9am on the last day.  Well not this year!  Our session and dealer panel, “Take A Seat”, was standing room only!  Clearly the office equipment channel is taking SBB (Seat Based Billing) seriously and it was great for them to speak with dealers who are practicing it today.

FlipCup.jpgA “Gold Flip Cup” tournament sponsored by Print Audit at the MPSA reception.

8. Everybody likes Flip Cup!  This year Print Audit was proud to sponsor the MPSA reception.  Of course it’s hard for us to be at any social event without breaking out a good game of Flip Cup!  This year we decided gold cups were in order considering the audience in attendance.  

View From The Top.jpgJohn Hewitt and John MacInnes of Print Audit taking in a view of the strip from atop Mandalay Bay.

9. The view from the top is pretty awesome:  Print Audit is a much bigger company that it used to be and that has kept us all pretty busy.  The good news is that all that work is paying off and we feel on top of the world.  Spearheading SBB, the acquisition of NeoStream Technologies and a slew of incredible software releases have put us in a place at the top of the pack.  

ITEX Crew.jpgFrom left to right: Mike Lamothe (DOCassess), James Hills (Print Audit), Keith Skiffington (Office Interiors), and Nicholas Broskovich (NeoStream) getting ready for the Top 100 meeting.

10. ITEX 2017 was a step up: Was ITEX 2017 perfect? Of course not!  But it certainly was a big step up from previous years and Mark Spring should feel proud of what he’s done in the first year.  If this year was an indication of what is to come it looks like ITEX is in great hands!

The next show of the season for me is MWAi’s Executive Connection Summit in Scottsdale, Arizona. It’s always been a great event and I look forward to speaking there on Seat Based Billing!  Will we see you there?

Now it’s your turn!  What were some of your favorite moments from the show?  Do you have some pictures and memories you’d like to share?  What do you think could have been done better?  Your thoughts matter so please share in the comments section.

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Topics: ITEX, managed print, Managed Print Services, print audit, print tracking, SBB, seat based billing, Document Manager, MPS, NeoStream, Document Management, SBB Road Show

West McDonald

Written by West McDonald

West McDonald is Vice President of Business Development for Print Audit.

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