As I write this blog I’m doing some prep work for Print Audit’s annual Strategic Planning week. Soon, I’ll be with fellow executives at Print Audit, and we’ll be locked up in a room together for 2 days as we reflect on the year that was and plan for the year ahead. Next to spending Christmas with my family, it’s one of my favorite things about December.
What is a QBR? A common definition on the internet is: “A Quarterly Business Review is, as the name suggests, a meeting with your client on a quarterly basis where you discuss their business and how you can support them.”
The GDPR (General Data Protection Regulation) went live in May of 2018 and it has the entire planet in a stir. Why? Because no matter where you live, if you do business with a company in the European Union and you’re not compliant, you could face massive fines and lawsuits if you breach one of its tenants.
As far as working with office technology goes these days, for many, this is about as hard as it gets. Consider what the average office worker is currently facing…
Topics: business strategy, Business Tips, Office Equipment Dealers, Document Management, business growth, content management, office equipment channel, managed services providers, digital transformation
|John MacInnes, Print Audit||Sean Halliday, NeoStream / PlacePoint|
Have you ever noticed how some of the greatest discoveries in history were made while trying to do something else? Percy Spencer was experimenting with microwaves for radar arrays when he switched gears and came up with the microwave oven. Wilson Greatbatch came up with the Pacemaker by accidentally choosing the wrong resistor. And a dog invented Velcro when his owner, George de Mestral, noticed burs sticking to his fur. Sometimes what you think your doing doesn’t quite show where you’re going to go.
I was running errands a few days ago and stopped at McDonald’s for lunch. I was greeted by a very friendly young lady as I entered the restaurant. I ordered my food at one of the new self-order stations and then waited. While I was waiting for my food, I noticed a very positive vibe among the McDonald’s crew. There was laughter and light hearted chatting, they were clearly enjoying their work day. The manager, who was also laughing and chatting, noticed me and told me that I could have a seat and they would bring my food to the table. I declined her offer and told her I didn’t mind waiting at the counter. I was actually thinking to myself that I didn’t want to sit down because I was enjoying watching this very engaged team led by, what I was assuming, was a great manager. My assumption about the manager was confirmed a few minutes later when I overheard one of the McDonald's crew tell a customer, “She’s a great boss!”
If you’re in sales or if you’re a business owner then you know that year-end is a time of year for mixed feelings. On one hand you are excited to spend well earned time relaxing with family and friends. On the other hand you have a boat load of deals yet to close and the stress levels are off the charts! One minute you are feeling excited for the holidays and the next you are dripping with sweat wondering how on earth you’re going to close out the sales-year on a high note. What’s a sales rep or business owner to do?
If you’ve been following the news you may have discovered, like I did, that Toys “R” Us has filed for Chapter 11 bankruptcy protection. The company employs over 65,000 employees around the world and operates over 1,000 brick and mortar store locations as well as being a giant online retailer. Somehow they’ve accumulated over $5 billion dollars in long-term debt and find themselves having to restructure or die. Child’s play this is not.
Some of you reading this have probably been in sales longer than I’ve been alive. If that’s the case, some of you are really, really old! ;) Some of you reading this could be new to a career in selling and looking for ways to increase your wins. Either way, you are lucky enough to be in one of the most incredible careers you could have hoped for. No 2 days will be the same, the money can be phenomenal, and you’re an entrepreneur to the core. Fact is, most people are in sales and they don’t even know it. The difference is we do and we take it seriously and intend to become top sales professionals.
As I write this morning I can hear the waves crashing in on the shore just outside of my window. The winds have kicked up and the water is looking quite lively. I’m a little bummed out this morning as all my guests have gone back to their respective homes and the house is a little quiet. I’m sure a lot of you reading this have the same feeling as the kids go back to school and summer vacations have run their course for the season.