Print Management Insider Blog

Are You Listening? The Audio Version of “The Office Equipment Dealer’s Guide To Digital Transformation” Is Live

Posted by West McDonald on Nov 13, 2018 11:40:33 AM

As a senior manager or business owner, I get it, there aren’t enough hours in the day. You want to spend more time reading up on new ways to take your business or department to the next level, but best intentions are dashed by the hour-hand on your clock moving way too fast. In the words of Peter Drucker, “Time is the scarcest resource.” If he were alive today he would know that this truth is more relevant than ever before in the history of business.

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Topics: Managed IT, Managed Print Services, Office Equipment Dealers, print management, convergence, convergence radio, print industry, office equipment channel, managed services providers, digital transformation, digital collaboration

Convergence Radio Episode 12: The GDPR is Live, Are You Ready?

Posted by West McDonald on Jul 24, 2018 9:59:22 AM

The GDPR (General Data Protection Regulation) went live in May of 2018 and it has the entire planet in a stir.  Why? Because no matter where you live, if you do business with a company in the European Union and you’re not compliant, you could face massive fines and lawsuits if you breach one of its tenants.

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Topics: business strategy, Business Tips, Office Equipment Dealers, convergence, convergence radio, business growth, office equipment channel, GDPR, General Data Protection Regulation

Convergence Radio Episode 11: The Media Speaks Up On Convergence

Posted by West McDonald on Jun 12, 2018 8:00:00 AM

For those that tune in faithfully to our program, you know that we’ve interviewed a ton of industry pundits, office equipment dealers, and other folks.  They all have their own perspective on the changes facing the office equipment channel and the insights we’ve gained from them sharing has been invaluable to the future of all our businesses.  But what if we got to interview somebody who works with dealers, pundits and OEMs on a daily basis? What if we got to speak to three of those people?! Powerful, right? Well we have power for you in this episode!

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Topics: managed print, Managed Print Services, Office Equipment Dealers, convergence, convergence radio, office equipment, office equipment channel

Marketing In The Age of Convergence: Interview with Darrell Amy of Convergo

Posted by West McDonald on May 15, 2018 8:30:00 AM

We’ve covered a lot of topics in the Convergence Radio program so far.  Everything from what new offerings OEDs are beginning to layer into their offerings, to how sales reps need to be trained and paid.  The one thing we haven’t looked at so far is the importance of marketing in the age of convergence. That ends right here, right now!

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Topics: managed print, Managed Print Services, marketing, Office Equipment Dealers, print management, convergence, convergence radio, marketing tips, content marketing

The Math Around Channel Convergence (And why you should be excited!)

Posted by West McDonald on Apr 12, 2018 1:51:25 PM

 

In our podcast series “Convergence Radio” we have an episode titled “When Worlds Collide” which features startling conversations between an OED (Office Equipment Dealer) and an MSP (Managed Services Provider) on the topic of channel convergence.  Our guests; Preston Woolfolk of DOCUmation and Taylor Toce of Velo IT Group; talked about why they have crossed into each other’s channels and what it’s going to mean for the future of both our spaces.  This interview convinced me more than ever that channel convergence is happening and the pace is accelerating.

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Topics: Office Equipment Dealers, convergence, convergence radio, office equipment, Document Manager, MPS, NeoStream, office equipment channel, managed services

When Worlds Collide: The Convergence of the Managed Services and Office Equipment Channels

Posted by West McDonald on Apr 3, 2018 2:00:43 PM

If you are an office equipment dealer or a managed services provider you might have heard about a little thing called “Channel Convergence.”  But did you know that it’s not some future thing you need to worry about, but a very real threat (or opportunity) to your business today?

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Topics: Managed IT, managed print, Managed Print Services, convergence, convergence radio, print industry, office equipment channel, managed services

Convergence Radio Episode 7: The Winners’ Guide To Assessments and Becoming The Office Equipment Dealer of Tomorrow

Posted by West McDonald on Mar 22, 2018 8:16:00 AM

For 6 years of my life I conducted assessments and trained sales reps on how to use them to win more business.  Assessment selling works. We saw close rates go from 3 out of 10 to 7 out of 10. Margins were also richer and customer satisfaction always higher.  One of my favorite things was seeing a sales rep become an assessment selling convert. The look on their face when they win a deal that they would have otherwise lost.  Pretty cool stuff.

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Topics: assessment, managed print, Managed Print Services, print management, Printing, convergence radio, print industry, office equipment channel, docassess

International Intrigue: From Russia (...the UK, Latin America, South Africa & Australia) with Love

Posted by West McDonald on Mar 15, 2017 8:00:00 AM

We hear that in the age of globalization the world just keeps getting smaller.  But if you stop to think about it, this only makes the opportunities for all of us much larger.  According to IDC, the current global market for managed print services is roughly $33 billion a year and growing at CAGR of just over 6%.  According to Transparency Market Research’s 2016 report, it’s set to experience double digit growth at a CAGR of nearly 15%!   Globally this could propel the market size for MPS to 3 times it’s current size to an astounding US $95 billion by 2024!  Those are some world class numbers.  That’s 95 billion great reasons to get to know the MPS story a little better from across the pond.

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Topics: managed print, Managed Print Services, print audit, convergence, convergence radio

Print Audit: A Year In Review

Posted by West McDonald on Dec 19, 2016 8:00:00 AM

As you’ve no doubt noticed Print Audit has been very, very busy.  Our mission this year was to save the office equipment industry through transformation!   In 2016 we decided to put all of our efforts into this mission, and the results have been incredible.  Our Premier and Premier Plus members know this first hand, but for others, you might be surprised at all the new things we’ve developed to the betterment of the channel as a whole.  Here are some of the things we’ve been up to:

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Topics: 7 Deadly Sins, avengettes, managed print, Managed Print Services, print audit, print management, print tracking, seat based billing, Top 100 Summit, infinite device management, print costs, convergence radio, year review, print audit insight

Shattered Glass: Women of Influence in the Office Equipment Channel

Posted by West McDonald on Dec 14, 2016 11:41:09 AM

I don’t know if anybody noticed, but in the most recent US election we had a woman running for the highest office in the land. Hillary may not have won but history was still made in a big way. In our own industry, the office equipment channel, the old boys club is getting a shake up too. There are more women in positions of power than ever before.

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Topics: managed print, Managed Print Services, Office Equipment Dealers, print audit, print tracking, print costs, convergence, convergence radio, leaders, office equipment, women

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