Print Management Insider Blog

SBB Road Show Road Trip: Is Driving 12 Hours Awesome Or Crazy?

Posted by West McDonald on Oct 17, 2018 10:19:12 AM

By the time you read this blog the final SBB Road Show for 2018 should be well under way.  It’s being held at the Renaissance Hotel in Asheville, North Carolina, in conjunction with the BTA Fall Colors event.  For those that know me, I live a long way from there.  I live on the Canadian side of Lake Erie. I had a 12 hour commute because I decided to drive down.

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Topics: SBB Road Show, SBB, sales tips, travel, CPP, selling, BEI Services, Clover Imaging, GreatAmerica

Seat Based Billing Is Here To Stay. Why Ignoring It Could Be Disastrous.

Posted by James Hills on Aug 22, 2017 10:36:21 AM

Seat Based Billing is here to stay. How do I know? It’s because it’s all our customers and prospects want to talk about. It has become the number one topic my sales guys end up talking about, so we go with the flow and use it to open doors, and boy oh boy, does it ever do that. The reason? There are two like it or not facts that are affecting every single office equipment dealer in North America:

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Topics: seat based billing, SBB, SBB Road Show, Cost Per Page, CPP, Managed Print Services, print management, Business Tips

Looking For A Managed Print Provider? Buyer Beware

Posted by West McDonald on Jan 16, 2017 11:49:42 AM

If you are a company looking to reduce printing costs and decrease the complexities of managing your fleet of printers and MFPs, you might want to consider working with a partner that offers MPS (Managed Print Services). You might be in an MPS agreement today and feel that it hasn’t really delivered on its promise. So you go onto Google, look up “Managed Print Services” and WHAM, you see a hundred options. Choices galore!

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Topics: B2B, CPP, IT, MPS, SBB, printing, managed print

Still Selling Software? Stop It!

Posted by West McDonald on Jul 12, 2016 9:57:26 AM
keyboarddollarAs a consultant and trainer, one of the most common questions I get asked is “What is the best way to sell software?”  Usually I’m being asked this question because one of my clients is having a hard time competing against competitive software solutions.  My usual response: Stop selling software.  It’s not the answer you’d expect, but hear me out: There are far better ways to make money with software other than selling it as a sku.
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Topics: assessment, Billing, business, business strategy, Business Tips, Cost Per Page, CPP, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, Revenue, sales, Savings, SBB, seat based billing, selling, Service, strategy, success, Technology, technology, tips

The War For The Modern Office Has Begun

Posted by West McDonald on Jun 29, 2016 8:14:49 AM
AvenVSSin

In 2015, Print Audit was proud to introduce you to The 7 Deadly Sinners of the Office Equipment Industry.  They shared the good, the bad, and the exciting issues facing our channel.  From e-books to comics, the Sinners gave us lots to think about and fresh ideas for growing our dealerships.

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Topics: 7 Deadly Sins, assessment, avengettes, Billing, business, business strategy, Business Tips, Cost Per Page, CPP, IT, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, sales cycle, Savings, SBB, seat based billing, Service, strategy, success, Technology, technology, tips

Diversifying Your Business? 3 Reasons “Unified Billing” Should Be On Your Mind

Posted by West McDonald on May 4, 2016 1:54:26 PM
complex_to_simple

As the Office Equipment industry continues to mature, one thing is certain: Progressive dealers are spending a lot of time researching and investing in diversified business practices.  For some that means creating or buying a Managed IT Services company.  For others it means providing document management and BPO solutions.  For fewer yet it means doing all of the above.

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Topics: assessment, Billing, business, business strategy, Business Tips, Cost Per Page, CPP, Customer Service, IT, managed print, Managed Print Services, MPS, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, Revenue, sales, SBB, seat based billing, selling, Service, strategy, success, Support, tips

How Could One Word Cost $6,000?

Posted by West McDonald on Apr 6, 2016 2:08:03 PM


This is a simple blog about monochrome vs. color printing.  There are no pictures. Nothing fancy. Just one color word that could cost $6,000.

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Topics: color, Cost Per Page, CPP, IT, managed print, Managed Print Services, monochrome, MPS, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, sales, Savings, SBB, seat based billing, selling, Service, strategy, tips

KABLAM! WHOK! KAPOW! Insights Into The Imaging Channel Like You’ve Never Seen Before!

Posted by West McDonald on Feb 29, 2016 9:45:17 AM
But what is happening? What are the biggest things we need to focus on for our efforts in 2016?  What are the experts saying?  Print Audit was asking some of the same questions and we thought the best way to get the answers was to bring together the 7 Deadly Sinners of the Office Equipment Industry to weigh in.  
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Topics: 7 Deadly Sins, business, business strategy, Business Tips, Cost Per Page, CPP, IT, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, sales, SBB, seat based billing, selling, Service, strategy, success, Technology, technology, tips

Are You a VAR or Managed IT Hater of MPS? Time To Fall In Love

Posted by West McDonald on Feb 18, 2016 8:45:21 AM
bald businessman kissing computer keyboard with funny face expressionI’ve been in the Managed Print space for over 15 years.  If there wasn’t money in it I would have left a long time ago.  Same goes for the office equipment dealers I work with.  Managed Print has been a great source of wealth for all.  Look at some of these incredible statistics that keep us all very interested in Managed Print:
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Topics: business, business strategy, Business Tips, Cost Per Page, CPP, managed print, Managed Print Services, MPS, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, Revenue, sales, SBB, seat based billing, strategy, success, Technology, technology, tips

Let There Be Light: Illuminating the 3 Dark Truths of MPS So You Can Make More Money

Posted by West McDonald on Jan 26, 2016 1:24:41 PM
CandleAre you the owner of an office equipment dealership looking to grow your MPS (Managed Print Services) business in the next 10 years?  There are 3 dark secrets threatening your livelihood that you may already be aware of (or should be!).  The question is, how can you turn them to your advantage?  Read on!
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Topics: business, business strategy, Business Tips, Cloud, CompTIA, Cost Per Page, CPP, Managed IT, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Revenue, sales, Savings, SBB, seat based billing, selling, Service, strategy, success, Technology, technology, tips, Top 100 Summit

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