We’ve just compiled the 2017 User and Device Printer BI Dashboard and one thing's for sure: Print behaviors are changing in dramatic ways compared to any previous year that we’ve studied. This is the 3rd year we’ve run the numbers and some trends are becoming clear. In this blog we’ll explore those trends and share what some of the most telling differences are between the 2017, 2016 and 2015 data sets.
I’ve worked with a ton of dealers over the years helping them with their managed print programs. One of the cornerstones of any good managed print program is a good remote monitoring and management platform. Compared to other expenses in the business, remote monitoring is extremely inexpensive yet many dealers insist on only monitoring and paying for the devices they are managing. As soon as the assessment is over, they “clean” out the unmanaged devices and only continue to pay to monitor the devices under contract. Here are 5 reasons that decision could be costing you a lot of business:
I’ve been in the managed print services businesses for over 15 years. I started before managed print was even a thing. Back then the only way people bought toner and service was by buying cartridges and service packs. The market looks a LOT different today and for those that were lucky enough to make their careers in this space it’s been a wild and rewarding ride! My own career has taken me from selling device monitoring software to conducting and training others on selling with MPS assessments to leading kick-butt teams at creating marketing campaigns and materials to developing new markets. To say I’ve been lucky would be an understatement.
We are pleased to announce the release of Infinite Device Management 3.20 which features a variety of enhancements and improvements over the previous release.
We’re getting a lot of requests from folks to get our take on the ECi Software Solutions acquisition of PrintFleet. As Print Audit is one of the 3 largest device monitoring platforms (sorry, now 1 of 2!) people seem to think we have some thoughts around this news. Of course we do! Here is what Print Audit thinks of the acquisition in 3 concise bullet points:
With the release of Infinite Device Management 3.18 and ICE 1.30, Print Audit is pleased to announce the introduction of SNMPv3 for scanning print devices. We encourage to check out our online tutorial on configuring SNMPv3 in IDM.