Print Management Insider Blog

What’s New In Print Audit Facilities Manager 3.14

Posted by Scott Robinson on Apr 12, 2016 2:03:49 PM

Certificate Changes to the Facilities Manager Server

On Thursday April 7th, Print Audit upgraded their SSL certificates to use SHA-2 in keeping with industry best practices.

For computers with Windows Vista, Windows Server 2008 or better, you won’t notice any changes.  Support for SHA-2 based certificates is already built into these operating systems.

For older Windows operating systems running the ICE software or older browsers, please click here for further details about this change.

For additional information regarding SHA-2 compatible operating systems and web browsers, you can visit the following site:  https://www.digicert.com/sha-2-compatibility.htm.

New Features in Facilities Manager 3.14

With the release of Facilities Manager 3.14 on April 12th, we are pleased to announce the following enhancements:

Improved Customer and Site Management*

Users can search based on distributor and dealer with filters to narrow down the customer and site.

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Topics: facilities manager, FM, IT, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, remote monitoring, Service, Support, Technology, technology, tips

What’s New in Facilities Manager 3.12 and ICE 1.19.0

Posted by Scott Robinson on Nov 25, 2015 12:01:18 PM

We are pleased to announce the release of Facilities Manager 3.12 along with ICE 1.19.0 – featuring a variety of enhancements.   Among the enhancements included in these releases:

    • Tracking IP addresses from end customer sites is now optional.
    • Display of the ICE Configuration Type.
    • Tracking of Samsung Toner cartridge attributes.
    • Enhancements to the Device Inventory export.

Tracking IP addresses now optional

This option determines whether Facilities Manager will collect, store and report on the IP address for devices in a Site.  The option is enabled by default.  If the option is disabled, then IP addresses for print devices within the Site will no longer be collected by ICE or visible within Facilities Manager.  To omit collection of the IP address by the ICE software, ICE 1.19.0 or higher must be running at the end customer’s site.

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Topics: business, facilities manager, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, Service, Support, Technology, technology

Learn about the New Device Inventory Report in Facilities Manager 3.9.0

Posted by Scott Robinson on Jul 23, 2015 9:40:10 AM

We are pleased to announce the release of Facilities Manager 3.9.0 — featuring a variety of enhancements, including a new Device Inventory report.  The Device Inventory report allows dealers to generate an XML file that provides device and customer/site details along with the latest scan data for meters and consumables.

Device Details – includes the following 12 fields:

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Topics: facilities manager, inventory, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, reporting, Support, Technology, technology, tips, Toner

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