Print Management Insider Blog

How Could One Word Cost $6,000?

Posted by West McDonald on Apr 6, 2016 2:08:03 PM


This is a simple blog about monochrome vs. color printing.  There are no pictures. Nothing fancy. Just one color word that could cost $6,000.

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Topics: color, Cost Per Page, CPP, IT, managed print, Managed Print Services, monochrome, MPS, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, sales, Savings, SBB, seat based billing, selling, Service, strategy, tips

Is Office Printing Increasing or Declining? Answer: YES

Posted by West McDonald on Mar 23, 2016 10:12:21 AM
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 If you are in the office equipment industry one of the things you rely on is people printing.  As your primary revenue source relies on the equipment and supplies that allow people to print you need to ask a very important question: Are people printing more or less than they used to?

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Topics: assessment, business, business strategy, IT, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, selling, strategy, success, technology, tips

KABLAM! WHOK! KAPOW! Insights Into The Imaging Channel Like You’ve Never Seen Before!

Posted by West McDonald on Feb 29, 2016 9:45:17 AM
But what is happening? What are the biggest things we need to focus on for our efforts in 2016?  What are the experts saying?  Print Audit was asking some of the same questions and we thought the best way to get the answers was to bring together the 7 Deadly Sinners of the Office Equipment Industry to weigh in.  
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Topics: 7 Deadly Sins, business, business strategy, Business Tips, Cost Per Page, CPP, IT, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, sales, SBB, seat based billing, selling, Service, strategy, success, Technology, technology, tips

What’s New in Print Audit Facilities Manager 3.13

Posted by Scott Robinson on Feb 24, 2016 1:21:55 PM

We are pleased to announce the release of Facilities Manager 3.13 which features a variety of enhancements and improvements over the previous release.

Device Management

Recent Devices – Clicking the chevron beside the DEVICE link will show a drop down list of up to ten recently viewed devices.

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Topics: IT, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, Service, Support, Technology, technology

How Internet Killed the Radio Star and Forced The Recording Industry to Evolve

Posted by West McDonald on Oct 14, 2015 11:14:55 AM
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In 1979, the Buggles came out with a hit called “Video Killed The Radio Star.”  It chronicled the impact of music videos in an industry that was previously promoted almost exclusively on radio.  It was the 1st music video ever played on MTV and speaks to the profound changes that technological innovation can bring to any communication medium.

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Topics: business, business strategy, Cost Per Page, CPP, digital, IT, managed print, Managed Print Services, MPS, music, new business, office, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, radio, Revenue, sales, sales cycle, seat based billing, selling, Service, Smartphone, Social, Social Media, strategy, success, Technology, technology, tips, Top 100 Summit

The Managed Print Providers' Guide to an Industry in Change

Posted by West McDonald on Oct 5, 2015 11:54:48 AM
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Print Audit is proud to bring you “The Managed Print Providers’ Guide to an Industry in Change.”  The eGuide is interactive so we encourage you to make the most of it!  There is a quick jump guide which will allow you to search individual topics and a “Your Voice Matters” button to allow you to add your voice on a given topic.
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Topics: 7 Deadly Sins, assessment, business, business strategy, Business Tips, Cost Per Page, Customer Service, IT, managed print, Managed Print Services, marketing, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, sales cycle, selling, Service, Social Media, strategy, success, Support, Technology, technology, tips, Top 100 Summit

Getting the Most Out of Your Support Experience - Part I: How to Fix a Broken Fence

Posted by Scott Robinson on Aug 11, 2015 11:04:18 AM
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The ‘Net is full of horror stories from both those providing support and those requiring support.  Sadly, both groups want exactly the same thing – to have an issue addressed as quickly, as painlessly and as thoroughly as possible.

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Topics: business, Customer Service, customer service, IT, print audit, Service, Support, technical, technical support, technology, tips

Slow MPS Growth Keeping You Up At Night? Print Audit’s New E-Guide Is Here To Help!

Posted by West McDonald on Jul 21, 2015 2:49:38 PM
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According to Photizo Group, print volumes per user are on the decline.  In their Supplies Forecast 360 report from August of 2014 the decline in worldwide shipments of laser and desktop inkjet media shipments are crystal clear.  They state a decline of 1.8 percent compound annual growth rate (CAGR).  If you are a dealer running a managed print program that isn’t very good news. 
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Topics: business, business strategy, Cloud Services, Internet Of Things, IoT, IT, managed print, Managed Print Services, MITS, MPS, office, Office Equipment Dealers, Optimization, print audit, print management, print tracking, printers, printing, Printing, SAAS, sales, Service, strategy, success, Technology, technology, Telephony, tips, VOIP, Workflow

Consolidated Toner Ordering and More: What’s New in Facilities Manager 3.8.0

Posted by Scott Robinson on Jun 15, 2015 10:52:56 AM

We are pleased to announce several Facilities Manager improvements for Version 3.8.0.

New – Toner Consolidation Alert:

The Toner Consolidation alert works like a Toner Low or Days Remaining alert.  However, in addition to alerting on the condition, you can set a threshold for the other toner cartridges in the device that may be in need of replacement soon.  The advantage to this is that rather shipping a single cartridge, you will be made aware of other cartridges that are close to replacement.  You can ship the cartridges together thus saving shipping costs.

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Topics: cartridges, consolidation, device, IT, managed print, Managed Print Services, meter reading, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, remote monitoring, scan, Support, Technology, tips, Toner

7 Freakish Tales From the IoT of the Bizarre!

Posted by West McDonald on Jun 9, 2015 10:28:15 AM

The IoT (Internet of Things) has been getting a lot of press lately as more and more things find themselves getting connected.  There are a lot of things you’d expect to be connected to the IoT such as printers, MFDs,  thermostats (think Nest), smartphones and computers but there are also a host of bizarre and unusual items you wouldn’t expect.  Print Audithas scoured the IoT and compiled this list of 7 bizarre connected oddities for your consideration:

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Topics: 24eight, Bigbelly, bizarre, business, Christmas Tree, cows, diapers, farmers, Instructables, internet, iPavement, IT, marketing, Oral B, print audit, silent herdsman, Smartphone, Technology, technology, toothbrush, weird

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