Print Management Insider Blog

The War For The Modern Office Has Begun

Posted by West McDonald on Jun 29, 2016 8:14:49 AM
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In 2015, Print Audit was proud to introduce you to The 7 Deadly Sinners of the Office Equipment Industry.  They shared the good, the bad, and the exciting issues facing our channel.  From e-books to comics, the Sinners gave us lots to think about and fresh ideas for growing our dealerships.

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Topics: 7 Deadly Sins, assessment, avengettes, Billing, business, business strategy, Business Tips, Cost Per Page, CPP, IT, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, sales cycle, Savings, SBB, seat based billing, Service, strategy, success, Technology, technology, tips

What To Wear Guide: 2016 Top 100 Summit

Posted by West McDonald on Jun 21, 2016 1:15:26 PM
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Are you heading to the Top 100 Summit this September in San Diego and starting to think about what to pack for the best event of the year?  San Diego in late Summer along the Pacific ocean is about as ideal as you could get. The temperatures are pleasant and the days will be dry.  Here are the top 5 tips for what you’ll need to pack for the 2016 Top 100 Summit.
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Topics: business, Business Tips, Events, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, print management, print tracking, printing, sales, san diego, strategy, success, tips, Top 100 Summit, what to wear

Want To Win More and Assess Less? 2016 Assessment Essentials

Posted by West McDonald on Jun 6, 2016 11:19:22 AM
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Are you new to Managed Print assessments or are you a seasoned veteran looking to raise your “A” game? Either way it’s a good idea to make sure that your assessment practice is better than the folks you are competing with.  There is an all out war for pages and a solid assessment practice can help ensure that you win more business with better profits.  Below are 6 great focus areas to help you wow your customers and win more business through assessment selling:
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Topics: Billing, business, business strategy, Business Tips, Customer Service, IT, managed print, Managed Print Services, MPS, new business, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, sales cycle, Savings, selling, Service, strategy, success, technology, tips

HP Is Getting Its 3D Voxels On: What’s in It for the Channel?

Posted by West McDonald on May 25, 2016 9:33:43 AM
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UPDATE (5/26/2016):  It seems we have our answer as to the role of the Channel for HP’s 3D efforts.  You can read the CRN interview with HP CEO, Dion Weisler HERE.
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Topics: 3D, 3D Print, 3D Printing, business, business strategy, HP, IT, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, selling, Service, strategy, success, Technology, technology, tips, Voxel

The OEMs and “Innovation”? One Expert’s Take

Posted by West McDonald on May 18, 2016 2:13:27 PM
Steampunk-TypewriterPrint Audit has brought together 7 of the leading women in the office equipment industry to bring insight and expertise to a channel undergoing great change.  We call them “The Avengettes”.  This week’s guest blog is written by one of those 7 bright minds, Petra Diener, the CEO of 3 Across The Sea.  We asked Petra to give us her thoughts on the OEMs and what they are doing to innovate and keep up with the needs of the modern office.   Here is what Petra had to share:
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Topics: business, business strategy, Business Tips, IT, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, selling, Service, strategy, success, technology, tips

Ignite & ITEX 2016: Elephants and Golden Eggs

Posted by West McDonald on Mar 17, 2016 11:07:39 AM
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I’ve been in the Managed Print Services space for over 14 years and one of my favourite events every year has been the ITEX show.  It’s one of those rare shows where you get a 3-for-1: Tradeshow, educational event, and networking bonanza.  It is a place to discover new offerings, to learn new ways to do business, and to meet with partners (old and new) in one convenient location.
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Topics: Billing, Ignite, InfoTrends, INTEC, ITEX, managed print, Managed Print Services, MPS, OEM, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, printing trends, SBB, seat based billing, selling, strategy, success, Technology, technology

5 Things I Learned at the 2016 MWAi Executive Connection Summit

Posted by West McDonald on Feb 23, 2016 8:14:07 AM
 
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With the coming of spring one thing we all know is that event season is upon us.  Personally I have a fully booked calendar through the middle of June with many exciting opportunities for learning and brainstorming.  The first event of the season for me was MWAi’s 5th annual ECS (Executive Connections Summit) held at the incredible Hotel Valley Ho in Scottsdale Arizona on February 17th through 19th, 2016. What a great location and event to get the season started!  Here are 5 lessons I learned at ECS:
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Topics: business, business strategy, Business Tips, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, print management, printers, printing, Printing, Revenue, sales, SBB, seat based billing, selling, Service, strategy, success, Technology, technology, tips

A Fireside Chat with Luke Goldberg, Global SVP, Clover Imaging Group

Posted by West McDonald on Nov 10, 2015 6:42:01 AM
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With the cool air of Autumn upon us it’s hard not to reflect on times gone by and to ponder on things yet to be.  In the latest installment of the Print Management Insider’s Fireside Chat interviews, we meet up with Luke Goldberg, Global SVP Sales & Marketing for Clover Imaging Group.  His career in the imaging industry has spanned over 25 years. I have personally known Luke for over a decade from his days at Future Graphics.  He was a powerhouse of change then and was bold and vatic enough to make MPS (Managed Print Services) a reality in the aftermarket supplies industry.  Currently, Luke is building the future of Clover Imaging Group and I had the chance to sit down and talk about his thoughts on where our industry is headed.  So grab a seat by the fire and get comfortable as Luke and I discuss the history of Managed Print and the future of our industry.
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Topics: business, business strategy, Business Tips, managed print, Managed Print Services, MPS, new business, OEM, Office Equipment Dealers, print audit, print management, print tracking, printing, Printing, sales, SBB, seat based billing, selling, strategy, success, Technology, technology, tips, Top 100 Summit

A Tale of 3 Giant Canaries in the Toner Mine

Posted by West McDonald on Nov 3, 2015 10:19:19 AM
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Some big news quietly hit the wire last week that Lexmark International Inc. had decided to work with Goldman Sachs Group Inc. to “explore strategic alternatives.”  What this means exactly is anybody’s guess but one thing we know for certain is that it’s not about maintaining the status quo.  Lexmark has, historically, been one of the strongest providers of printing devices and solutions the world has ever known.  For those in the office imaging business, Lexmark and Hewlett Packard printing devices are de facto standards.  The news of Lexmark investigating “alternatives” is a very, very big deal. Industry changing big. 
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Topics: business, business strategy, Business Tips, Cost Per Page, Hewlett Packard, HP, Lexmark, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, Revenue, sales, selling, Service, strategy, success, Technology, technology, tips, Toner, weaknesses, Xerox

The Managed Print Providers' Guide to an Industry in Change

Posted by West McDonald on Oct 5, 2015 11:54:48 AM
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Print Audit is proud to bring you “The Managed Print Providers’ Guide to an Industry in Change.”  The eGuide is interactive so we encourage you to make the most of it!  There is a quick jump guide which will allow you to search individual topics and a “Your Voice Matters” button to allow you to add your voice on a given topic.
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Topics: 7 Deadly Sins, assessment, business, business strategy, Business Tips, Cost Per Page, Customer Service, IT, managed print, Managed Print Services, marketing, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, sales cycle, selling, Service, Social Media, strategy, success, Support, Technology, technology, tips, Top 100 Summit

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