The week that I get the most work done is the one where my American friends celebrate Thanksgiving. I’m Canadian you see, and we celebrate Turkey day much earlier, so for me this is a work week. Canadians are expert at taking more holidays than almost any other nation (with the exception of those in France, no contest!) but there is one time of year that our American neighbors take the cake (or the Turkey): Thanksgiving. It is likely the longest holiday in the U.S. and the week is pretty much a write off. I don’t mind, really. Thanks for helping me and my other Canadian friends to get caught up on our inboxes and to-do list during this time!
Topics: Managed IT, managed print, Managed Print Services, Office Equipment Dealers, print management, office equipment, print industry, office equipment channel, managed services, managed services providers, thanksgiving
As a senior manager or business owner, I get it, there aren’t enough hours in the day. You want to spend more time reading up on new ways to take your business or department to the next level, but best intentions are dashed by the hour-hand on your clock moving way too fast. In the words of Peter Drucker, “Time is the scarcest resource.” If he were alive today he would know that this truth is more relevant than ever before in the history of business.
Topics: Managed IT, Managed Print Services, Office Equipment Dealers, print management, convergence, convergence radio, print industry, office equipment channel, managed services providers, digital transformation, digital collaboration
The pace of change in the office equipment channel is happening faster than ever before. Users are printing fewer pages and customers are looking to digitize and automate as many of their workflows as possible. Some people call this Digital Transformation (DT), and truth be told, what that means is about as clear as the word “solutions,” or mud.
One thing we know for certain: Margins for managed print, especially programs that employ Cost Per Page billing, are under attack. We could just increase the Cost Per Page price, right? Yeah…
We are living in a technology world and I am a technology…. Boy…. (sorry Madonna, but when the words fit wear them).
One thing I have absolutely loved about being in the Office Equipment Channel for the last 15 years or so is just how innovative the people in this channel can be. When I started out in this channel, MPS (Managed Print Services) was just being born. Today, around 30% of every page printed is under an MPS contract. When our channel wants to change the way people do business nothing can get in our way.
As we move through our sales careers there is usually a strong correlation between the complexity of a sales cycle and our earnings. We might start out as an inside sales representative responding to requests. We may then progress to outside sales with a limited subset of products to sell. If we’re good, we’ll probably end up as a National accounts manager selling more bundled solution offerings. The ugly truth, however, is that like all ascensions, not everybody will make the cut and most people will burn out before they really start enjoying the fruits of a senior sales role.
The GDPR (General Data Protection Regulation) went live in May of 2018 and it has the entire planet in a stir. Why? Because no matter where you live, if you do business with a company in the European Union and you’re not compliant, you could face massive fines and lawsuits if you breach one of its tenants.
For those that tune in faithfully to our program, you know that we’ve interviewed a ton of industry pundits, office equipment dealers, and other folks. They all have their own perspective on the changes facing the office equipment channel and the insights we’ve gained from them sharing has been invaluable to the future of all our businesses. But what if we got to interview somebody who works with dealers, pundits and OEMs on a daily basis? What if we got to speak to three of those people?! Powerful, right? Well we have power for you in this episode!
If you are a small to medium sized business you may be looking for ways to grow by developing a more effective marketing program. You also know that the world is changing and what might have been effective even 5 years ago might not do the trick today. That’s why we’ve written this blog! To help you shorten your cycles and to more effectively build a marketing strategy that won’t break the bank.