Print Management Insider Blog

How Document Management Can Help You Build A Perpetual Revenue Company: Fireside Chat with John MacInnes & Sean Halliday

Posted by West McDonald on Apr 24, 2018 10:42:59 AM
John MacInnes, Print Audit Sean Halliday, NeoStream / PlacePoint
   

Have you ever noticed how some of the greatest discoveries in history were made while trying to do something else? Percy Spencer was experimenting with microwaves for radar arrays when he switched gears and came up with the microwave oven.  Wilson Greatbatch came up with the Pacemaker by accidentally choosing the wrong resistor. And a dog invented Velcro when his owner, George de Mestral, noticed burs sticking to his fur. Sometimes what you think your doing doesn’t quite show where you’re going to go.

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Topics: managed services providers, managed services, office equipment channel, print industry, acquisition, Document Management, content management, sales tips, selling, Revenue, business strategy

5 People We Wish Would Stop Using Linkedin

Posted by West McDonald on Aug 10, 2016 1:31:36 PM

Linkedin is quite possibly the best business networking tool on planet earth.  Used correctly it can dramatically increase your success in selling and can help to broaded your reach for all kinds of opportunities.  But let’s face facts: There are people on Linkedin that drive us bonkers and that we wish would stop polluting our feeds.   Here are the top 5 people we wish would stop using Linkedin today:

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Topics: B2B, business, business strategy, Business Tips, LinkedIn, managed print, Managed Print Services, marketing, MPS, Networking, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, printing trends, Revenue, sales, sales cycle, selling, Social, Social Media, strategy, success, tips

Data Breach Got You Down? 3 Proven Document Security Tips For Office Copy & Print

Posted by West McDonald on Jul 19, 2016 10:24:56 AM
comphackYour company data is valuable, and unfortunately, you’re not the only one who thinks so.  We live in a world where data theft is becoming a bigger issue every day.  Here are some alarming statistics:
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Topics: assessment, business, business strategy, Business Tips, data, data breach, IT, managed print, Managed Print Services, MPS, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, security, selling, Service, strategy, success, Technology, technology, theft, tips, weaknesses

Still Selling Software? Stop It!

Posted by West McDonald on Jul 12, 2016 9:57:26 AM
keyboarddollarAs a consultant and trainer, one of the most common questions I get asked is “What is the best way to sell software?”  Usually I’m being asked this question because one of my clients is having a hard time competing against competitive software solutions.  My usual response: Stop selling software.  It’s not the answer you’d expect, but hear me out: There are far better ways to make money with software other than selling it as a sku.
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Topics: assessment, Billing, business, business strategy, Business Tips, Cost Per Page, CPP, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, Revenue, sales, Savings, SBB, seat based billing, selling, Service, strategy, success, Technology, technology, tips

The War For The Modern Office Has Begun

Posted by West McDonald on Jun 29, 2016 8:14:49 AM
AvenVSSin

In 2015, Print Audit was proud to introduce you to The 7 Deadly Sinners of the Office Equipment Industry.  They shared the good, the bad, and the exciting issues facing our channel.  From e-books to comics, the Sinners gave us lots to think about and fresh ideas for growing our dealerships.

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Topics: 7 Deadly Sins, assessment, avengettes, Billing, business, business strategy, Business Tips, Cost Per Page, CPP, IT, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, sales cycle, Savings, SBB, seat based billing, Service, strategy, success, Technology, technology, tips

Want To Win More and Assess Less? 2016 Assessment Essentials

Posted by West McDonald on Jun 6, 2016 11:19:22 AM
2016-06-06 (2)

 
Are you new to Managed Print assessments or are you a seasoned veteran looking to raise your “A” game? Either way it’s a good idea to make sure that your assessment practice is better than the folks you are competing with.  There is an all out war for pages and a solid assessment practice can help ensure that you win more business with better profits.  Below are 6 great focus areas to help you wow your customers and win more business through assessment selling:
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Topics: Billing, business, business strategy, Business Tips, Customer Service, IT, managed print, Managed Print Services, MPS, new business, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, sales cycle, Savings, selling, Service, strategy, success, technology, tips

HP Is Getting Its 3D Voxels On: What’s in It for the Channel?

Posted by West McDonald on May 25, 2016 9:33:43 AM
HP
UPDATE (5/26/2016):  It seems we have our answer as to the role of the Channel for HP’s 3D efforts.  You can read the CRN interview with HP CEO, Dion Weisler HERE.
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Topics: 3D, 3D Print, 3D Printing, business, business strategy, HP, IT, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, selling, Service, strategy, success, Technology, technology, tips, Voxel

The OEMs and “Innovation”? One Expert’s Take

Posted by West McDonald on May 18, 2016 2:13:27 PM
Steampunk-TypewriterPrint Audit has brought together 7 of the leading women in the office equipment industry to bring insight and expertise to a channel undergoing great change.  We call them “The Avengettes”.  This week’s guest blog is written by one of those 7 bright minds, Petra Diener, the CEO of 3 Across The Sea.  We asked Petra to give us her thoughts on the OEMs and what they are doing to innovate and keep up with the needs of the modern office.   Here is what Petra had to share:
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Topics: business, business strategy, Business Tips, IT, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, selling, Service, strategy, success, technology, tips

Diversifying Your Business? 3 Reasons “Unified Billing” Should Be On Your Mind

Posted by West McDonald on May 4, 2016 1:54:26 PM
complex_to_simple

As the Office Equipment industry continues to mature, one thing is certain: Progressive dealers are spending a lot of time researching and investing in diversified business practices.  For some that means creating or buying a Managed IT Services company.  For others it means providing document management and BPO solutions.  For fewer yet it means doing all of the above.

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Topics: assessment, Billing, business, business strategy, Business Tips, Cost Per Page, CPP, Customer Service, IT, managed print, Managed Print Services, MPS, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, Revenue, sales, SBB, seat based billing, selling, Service, strategy, success, Support, tips

Why I Am Now a Social Selling Believer

Posted by James Hills on Apr 26, 2016 12:01:18 PM
SocialSelling

Last week I had the pleasure to spend my time with Larry Levine and Darrell Amy in Phoenix, Arizona and San Francisco, California at the LinkedIn Office Tech Sales Roadshow.  They have taken a bunch of sales reps, sales managers, VP’s and owners of copier dealerships through a course on getting the most out of LinkedIn.  More specifically, how to use it to prospect and convert those connections into relationships that can eventually turn into sales.

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Topics: business, business strategy, Business Tips, Customer Service, LinkedIn, office, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Revenue, sales, sales cycle, selling, Service, Social, Social Media, strategy, success, technology, tips

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