Print Management Insider Blog

Highlights of the Final SBB Road Show of 2018

Posted by West McDonald on Nov 6, 2018 1:23:05 PM

As we move into November it’s hard to believe that the final SBB Road Show of 2018 has come and gone!  These road shows are among my favorite events of the year and I’m kind of sad that another one isn’t just around the corner.  Oh well, 2019 isn’t that far away and we’ll be doing 2 or 3 next year too!

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Topics: seat based billing, SBB Road Show, SBB, Managed Print Services, managed print, print management, print industry

SBB Road Show Road Trip: Is Driving 12 Hours Awesome Or Crazy?

Posted by West McDonald on Oct 17, 2018 10:19:12 AM

By the time you read this blog the final SBB Road Show for 2018 should be well under way.  It’s being held at the Renaissance Hotel in Asheville, North Carolina, in conjunction with the BTA Fall Colors event.  For those that know me, I live a long way from there.  I live on the Canadian side of Lake Erie. I had a 12 hour commute because I decided to drive down.

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Topics: SBB Road Show, SBB, sales tips, travel, CPP, selling, BEI Services, Clover Imaging, GreatAmerica

You Down With SBB - (Yeah You Know Me) - But Do You Really?

Posted by Tawnya Stone on Aug 29, 2018 9:28:58 AM

When thinking about Seat Based Billing, you probably fit into one of three buckets:

1. Someone who doesn’t know much about it and has questions
2. Someone who has heard a little bit about it but still has questions, or
3. Someone who has had extensive conversations about it but still has questions

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Topics: seat based billing, SBB Road Show, SBB, print management, Managed Print Services, managed print, Cost Per Page

XaaS (Everything As A Service) and the Office Equipment Dealer: 4 Reasons You Don’t Want To Get Left Behind

Posted by West McDonald on Aug 21, 2018 12:01:43 PM

One thing I have absolutely loved about being in the Office Equipment Channel for the last 15 years or so is just how innovative the people in this channel can be.  When I started out in this channel, MPS (Managed Print Services) was just being born. Today, around 30% of every page printed is under an MPS contract. When our channel wants to change the way people do business nothing can get in our way.

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Topics: XaaS, Managed Print Services, managed print, office equipment channel, Office Equipment Dealers, selling, sales tips, seat based billing, SBB Road Show, SBB

West’s Top 3 Golden Moments from ITEX 2018

Posted by West McDonald on May 22, 2018 10:50:03 AM

ITEX has always been one of the main events for our industry that serves as an annual gathering of some of the brightest minds in the industry. It’s really the only event left in the OED space that allows everybody to be in the same place at the same time.   It’s an event where ideas about growth and transformation are given a safe place to germinate and grow. ITEX 2018 is officially winding down and I’m excited to share some of pictures and notes on what I saw this year.

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Topics: Managed Print Services, managed print, ITEX, seat based billing, SBB, managed services providers, managed services, office equipment channel, print industry

Grow, Sell, or Dwindle Away: The Top Trends of 2018 in the Office Equipment Channel

Posted by West McDonald on Mar 6, 2018 9:00:21 AM

In today’s episode of Convergence Radio we will be chatting with an old industry friend, Norm McConkey.  I actually started my managed print career with Norm back in the day when device monitoring and management for the humble printer was new and exciting. Times have certainly changed since then!

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Topics: office equipment, Office Equipment Dealers, print industry, Managed Print Services, managed print, Managed IT, office equipment channel, seat based billing, SBB, SBB Road Show

Why I Work At Print Audit And Why Maybe You Should Too

Posted by West McDonald on Feb 27, 2018 8:53:34 AM

 I’ve been in the managed print services businesses for over 15 years.  I started before managed print was even a thing.  Back then the only way people bought toner and service was by buying cartridges and service packs.  The market looks a LOT different today and for those that were lucky enough to make their careers in this space it’s been a wild and rewarding ride!  My own career has taken me from selling device monitoring software to conducting and training others on selling with MPS assessments to leading kick-butt teams at creating marketing campaigns and materials to developing new markets.  To say I’ve been lucky would be an understatement.

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Topics: infinite user management, infinite, sales, selling, careers, infinite device management, device monitoring, seat based billing, SBB Road Show, SBB

2017 Print Audit Year In Review

Posted by West McDonald on Dec 20, 2017 1:33:49 PM

2017 has been an incredibly busy and exciting year for Print Audit and as the year draws to a close we are excited to share some of the highlights.  For this year’s “Year In Review” you get to meet and hear from the senior management team members for both Print Audit and NeoStream.  There are some new faces on the executive team and we thought you’d like the chance to get to know them a little better.  Everybody was asked to share one highlight from 2017.  Here they are:

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Topics: print audit, Document Management, Managed Print Services, managed print, business growth, business, seat based billing, SBB, content management

Year-End SOS! The Stressiest Time of The Year Is Here (or is it?)

Posted by West McDonald on Nov 28, 2017 11:12:36 AM

If you’re in sales or if you’re a business owner then you know that year-end is a time of year for mixed feelings.  On one hand you are excited to spend well earned time relaxing with family and friends.  On the other hand you have a boat load of deals yet to close and the stress levels are off the charts!  One minute you are feeling excited for the holidays and the next you are dripping with sweat wondering how on earth you’re going to close out the sales-year on a high note.  What’s a sales rep or business owner to do?

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Topics: print audit, selling, stress, stress management, sales, sales tips, seat based billing, SBB, business strategy, strategic planning

The Seats Are Stacking Up: Introducing the Advanced Guide to Seat Based Billing for Managed Print

Posted by West McDonald on Sep 26, 2017 9:12:16 AM

It’s hard to believe that it’s been nearly two and a half years since Print Audit provided “The Essential Guide To Seat Based BIlling For Managed Print.”  It has (and continues to be) one of our most downloaded e-Guides.  SBB; or Seat Based Billing; has certainly gotten the attention of the industry and customers.

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Topics: print audit, seat based billing, SBB Road Show, SBB, Managed Print Services, managed print, print tracking

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