What an incredible and exciting year it has been at Print Audit! As is our tradition, we’re going to look back on the year that was and share some of the highlights of all that Print Audit has been up to in the past 12 months, the things we’ve been doing to make the office equipment industry stronger and more robust! 12 items for 12 months, let’s get started!
Topics: print audit, ECi Software, ECi, seat based billing, SBB Road Show, SBB, infinite user management, infinite, infinite device management, sales, MPSA, print audit insight, insight, digital transformation, placepoint, placepoint IT, sales training
As we move into November it’s hard to believe that the final SBB Road Show of 2018 has come and gone! These road shows are among my favorite events of the year and I’m kind of sad that another one isn’t just around the corner. Oh well, 2019 isn’t that far away and we’ll be doing 2 or 3 next year too!
When thinking about Seat Based Billing, you probably fit into one of three buckets:
1. Someone who doesn’t know much about it and has questions
2. Someone who has heard a little bit about it but still has questions, or
3. Someone who has had extensive conversations about it but still has questions
One thing I have absolutely loved about being in the Office Equipment Channel for the last 15 years or so is just how innovative the people in this channel can be. When I started out in this channel, MPS (Managed Print Services) was just being born. Today, around 30% of every page printed is under an MPS contract. When our channel wants to change the way people do business nothing can get in our way.
ITEX has always been one of the main events for our industry that serves as an annual gathering of some of the brightest minds in the industry. It’s really the only event left in the OED space that allows everybody to be in the same place at the same time. It’s an event where ideas about growth and transformation are given a safe place to germinate and grow. ITEX 2018 is officially winding down and I’m excited to share some of pictures and notes on what I saw this year.
In today’s episode of Convergence Radio we will be chatting with an old industry friend, Norm McConkey. I actually started my managed print career with Norm back in the day when device monitoring and management for the humble printer was new and exciting. Times have certainly changed since then!
I’ve been in the managed print services businesses for over 15 years. I started before managed print was even a thing. Back then the only way people bought toner and service was by buying cartridges and service packs. The market looks a LOT different today and for those that were lucky enough to make their careers in this space it’s been a wild and rewarding ride! My own career has taken me from selling device monitoring software to conducting and training others on selling with MPS assessments to leading kick-butt teams at creating marketing campaigns and materials to developing new markets. To say I’ve been lucky would be an understatement.
Where the Money Lives Series, Part 8: Hardware – It Doesn’t Need to Be So Hard
I’ll start this article with a guilty admission – throughout this whole series, I’ve worked hard to not speak about hardware. The focus has been on service – Software as a Service, hosting services, support services, migration/populations services…and of course, professional (configuration) services. Recognizing that many of you reading this actually sell hardware – MFP’s, scanners and other technology – I guess I’ve been messing with you a little bit. But my intentions have been pure! I wanted you to think beyond the ‘box’.
2017 has been an incredibly busy and exciting year for Print Audit and as the year draws to a close we are excited to share some of the highlights. For this year’s “Year In Review” you get to meet and hear from the senior management team members for both Print Audit and NeoStream. There are some new faces on the executive team and we thought you’d like the chance to get to know them a little better. Everybody was asked to share one highlight from 2017. Here they are:
What you are about to read is “Eyes Only” and contains content not designed for consumption by a general audience. It contains statements and forward thinking content that are highly ambitious and bold in nature. Those not looking to grow in 2018 should stop reading now.
Topics: Managed Print Services, seat based billing, Per Seat Billing, Cost Per Page, print costs, print management, Growth, business growth, Business Tips, sales, infinite device management, print servers