Print Management Insider Blog

SBB Road Show Road Trip: Is Driving 12 Hours Awesome Or Crazy?

Posted by West McDonald on Oct 17, 2018 10:19:12 AM

By the time you read this blog the final SBB Road Show for 2018 should be well under way.  It’s being held at the Renaissance Hotel in Asheville, North Carolina, in conjunction with the BTA Fall Colors event.  For those that know me, I live a long way from there.  I live on the Canadian side of Lake Erie. I had a 12 hour commute because I decided to drive down.

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Topics: SBB Road Show, SBB, sales tips, travel, CPP, selling, BEI Services, Clover Imaging, GreatAmerica

Free eGuide: The Office Equipment Dealer’s Guide To Digital Transformation

Posted by West McDonald on Oct 9, 2018 11:06:42 AM

The pace of change in the office equipment channel is happening faster than ever before.  Users are printing fewer pages and customers are looking to digitize and automate as many of their workflows as possible.  Some people call this Digital Transformation (DT), and truth be told, what that means is about as clear as the word “solutions,” or mud.

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Topics: digital transformation, Office Equipment Dealers, office equipment channel, Managed Print Services, managed print, sales tips, sales, selling, print management

Familiar with Status Quo Bias? For The Sake of Your Business You Better Be!

Posted by James Hills on Oct 2, 2018 11:59:24 AM

To say that B2B solution sales is an unpredictable profession is a gross understatement. Deals are constantly stalled or derailed by a seemingly endless variety of reasons.

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Topics: sales tips, sales cycle, selling, B2B

We are Living in a Technology World and I am a Technology

Posted by Jay Sapirman on Sep 5, 2018 2:26:10 PM

We are living in a technology world and I am a technology…. Boy…. (sorry Madonna, but when the words fit wear them).

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Topics: sales tips, selling, sales, office equipment channel, Office Equipment Dealers, office equipment, Business Tips

XaaS (Everything As A Service) and the Office Equipment Dealer: 4 Reasons You Don’t Want To Get Left Behind

Posted by West McDonald on Aug 21, 2018 12:01:43 PM

One thing I have absolutely loved about being in the Office Equipment Channel for the last 15 years or so is just how innovative the people in this channel can be.  When I started out in this channel, MPS (Managed Print Services) was just being born. Today, around 30% of every page printed is under an MPS contract. When our channel wants to change the way people do business nothing can get in our way.

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Topics: XaaS, Managed Print Services, managed print, office equipment channel, Office Equipment Dealers, selling, sales tips, seat based billing, SBB Road Show, SBB

The Ugly Truth About Value

Posted by West McDonald on Aug 14, 2018 2:13:25 PM

As we move through our sales careers there is usually a strong correlation between the complexity of a sales cycle and our earnings. We might start out as an inside sales representative responding to requests. We may then progress to outside sales with a limited subset of products to sell. If we’re good, we’ll probably end up as a National accounts manager selling more bundled solution offerings. The ugly truth, however, is that like all ascensions, not everybody will make the cut and most people will burn out before they really start enjoying the fruits of a senior sales role.

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Topics: sales tips, selling, sales cycle, sales, Office Equipment Dealers, office equipment channel, office equipment, value, value proposition, sales value

5 Reasons Not Tracking Every Device Could Cost You A Fortune

Posted by West McDonald on Jun 25, 2018 10:42:07 AM

I’ve worked with a ton of dealers over the years helping them with their managed print programs. One of the cornerstones of any good managed print program is a good remote monitoring and management platform. Compared to other expenses in the business, remote monitoring is extremely inexpensive yet many dealers insist on only monitoring and paying for the devices they are managing. As soon as the assessment is over, they “clean” out the unmanaged devices and only continue to pay to monitor the devices under contract. Here are 5 reasons that decision could be costing you a lot of business:

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Topics: selling, sales tips, sales, premier members, Managed Print Services, managed print, assessment, intel, device monitoring, infinite device management

Margins Getting Tight? Saving Money AND Increasing Marketing Effectiveness

Posted by West McDonald on Jun 5, 2018 8:59:00 AM

If you are a small to medium sized business you may be looking for ways to grow by developing a more effective marketing program. You also know that the world is changing and what might have been effective even 5 years ago might not do the trick today. That’s why we’ve written this blog! To help you shorten your cycles and to more effectively build a marketing strategy that won’t break the bank.

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Topics: content marketing, marketing tips, marketing, print industry, print management, sales tips, selling, sales, office equipment channel, Office Equipment Dealers

How Document Management Can Help You Build A Perpetual Revenue Company: Fireside Chat with John MacInnes & Sean Halliday

Posted by West McDonald on Apr 24, 2018 10:42:59 AM
John MacInnes, Print Audit Sean Halliday, NeoStream / PlacePoint

Have you ever noticed how some of the greatest discoveries in history were made while trying to do something else? Percy Spencer was experimenting with microwaves for radar arrays when he switched gears and came up with the microwave oven.  Wilson Greatbatch came up with the Pacemaker by accidentally choosing the wrong resistor. And a dog invented Velcro when his owner, George de Mestral, noticed burs sticking to his fur. Sometimes what you think your doing doesn’t quite show where you’re going to go.

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Topics: managed services providers, managed services, office equipment channel, print industry, acquisition, Document Management, content management, sales tips, selling, Revenue, business strategy

Introducing: Where the Money Lives e-Guide

Posted by Sean Halliday on Mar 14, 2018 9:45:30 AM

In 1997 I started a Document Management company focusing on selling, implementing and supporting Documentum.  Through the years that business worked with Livelink, FileNet, Hummingbird and several others.  Ultimately we purchased a software company and continued advancing our own Document Management product.  We did some good work, for some really big companies North America wide.

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Topics: Document Management, Document Manager, MPS, NeoStream, print industry, content management, selling, sales

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