Print Management Insider Blog

Print Audit: A Year In Review

Posted by West McDonald on Dec 19, 2016 8:00:00 AM

As you’ve no doubt noticed Print Audit has been very, very busy.  Our mission this year was to save the office equipment industry through transformation!   In 2016 we decided to put all of our efforts into this mission, and the results have been incredible.  Our Premier and Premier Plus members know this first hand, but for others, you might be surprised at all the new things we’ve developed to the betterment of the channel as a whole.  Here are some of the things we’ve been up to:

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Topics: print audit, print tracking, print costs, print management, year review, managed print, Managed Print Services, seat based billing, Top 100 Summit, print audit insight, infinite device management, convergence radio, 7 Deadly Sins, avengettes

Innovation First: Fireside Chat with Ben Johnson, Woodburn Company

Posted by West McDonald on Sep 26, 2016 2:33:54 PM

One of the greatest things about attending trade shows is meeting people in the industry who are leading the charge. At the 2016 BTA West event in Las Vegas, I had the pleasure of meeting Ben Johnson, Executive Vice President for Woodburn Company. As it states on his LinkedIn profile, “Woodburn is a provider of print management services. Our products and services transform the way people use business equipment to make, move, and manage information. We take the burden out of copiers, printers, and other office technologies by providing print management services for fleets of all sizes.” The following is from an interview conducted with Ben Johnson discussing the managed print services space.

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Topics: print audit, print tracking, print management, Top 100 Summit, seat based billing

One Chicken's Take On The Top 100 Summit

Posted by West McDonald on Sep 20, 2016 10:30:43 AM

My name is Teddy and I was hired by Print Audit as one of the official squeaky toys for the Top 100 Summit.  In the world of Squeakers my reputation is solid, and as they wanted the best of the best for the event choosing me was the right thing to do.  My role was simple: I was to be one of two “squeakers” for teams competing in the “Top 100 Feud” game on the second day of the event.  My brother, Eddie, was also invited.  He went MIA in a hurry and we haven’t seen him since.  Please, if you see or hear from him, let him know that we miss him and want him to come home ASAP.  San Diego is lovely, I get it, but it is no place for a lone chicken.  Far too many good restaurants serving poultry to be safe for long.  For more information:

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Topics: Top 100 Summit, print audit, print tracking, Managed Print Services

Hooyah! 5 Lessons From the Navy Seals That Will Change How You Do Business

Posted by West McDonald on Sep 15, 2016 10:25:13 AM

This year at the 2016 Top 100 Summit we were lucky enough to get a Navy Seal; J.C. Ledbetter; as our keynote speaker.  We got him on board because we knew that the Navy Seal veteran would have a lot of good advice for businesses going through interesting times, like the office equipment industry most certainly is today.  What is the The Top 100 Summit?  It is a place for business owners to gather and do the hard work of building the business model of the future together.   Whether or not you are in our industry the following advice will help you to grow your business.  Period.   We learned a lot from J.C. Ledbetter while in San Diego.  Here are my 5 top takeaways from a true hero and inspiration, J.C. Ledbetter.

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Topics: Top 100 Summit, navy seals, Managed Print Services, print management

What To Wear Guide: 2016 Top 100 Summit

Posted by West McDonald on Jun 21, 2016 1:15:26 PM
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Are you heading to the Top 100 Summit this September in San Diego and starting to think about what to pack for the best event of the year?  San Diego in late Summer along the Pacific ocean is about as ideal as you could get. The temperatures are pleasant and the days will be dry.  Here are the top 5 tips for what you’ll need to pack for the 2016 Top 100 Summit.
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Topics: business, Business Tips, Events, managed print, Managed Print Services, MPS, OEM, office, Office Equipment Dealers, print audit, print management, print tracking, printing, sales, san diego, strategy, success, tips, Top 100 Summit, what to wear

7 Deadly Sinners: Prepare To Meet Your Match

Posted by West McDonald on Apr 21, 2016 7:54:19 AM
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In 2014, Print Audit introduced the world to “The 7 Deadly Sinners of the Office Equipment Industry.”  We had no idea just how popular and powerful this group of industry experts would be when we brought them all together.  It’s almost as though on their own they were strong, but together they were explosive.

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Topics: 7 Deadly Sins, avengettes, business, business strategy, Business Tips, managed print, Managed Print Services, MPS, office, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Printing, sales, Social Media, strategy, success, Support, Technology, tips, Top 100 Summit

Let There Be Light: Illuminating the 3 Dark Truths of MPS So You Can Make More Money

Posted by West McDonald on Jan 26, 2016 1:24:41 PM
CandleAre you the owner of an office equipment dealership looking to grow your MPS (Managed Print Services) business in the next 10 years?  There are 3 dark secrets threatening your livelihood that you may already be aware of (or should be!).  The question is, how can you turn them to your advantage?  Read on!
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Topics: business, business strategy, Business Tips, Cloud, CompTIA, Cost Per Page, CPP, Managed IT, managed print, Managed Print Services, MPS, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, Revenue, sales, Savings, SBB, seat based billing, selling, Service, strategy, success, Technology, technology, tips, Top 100 Summit

A Fireside Chat with Luke Goldberg, Global SVP, Clover Imaging Group

Posted by West McDonald on Nov 10, 2015 6:42:01 AM
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With the cool air of Autumn upon us it’s hard not to reflect on times gone by and to ponder on things yet to be.  In the latest installment of the Print Management Insider’s Fireside Chat interviews, we meet up with Luke Goldberg, Global SVP Sales & Marketing for Clover Imaging Group.  His career in the imaging industry has spanned over 25 years. I have personally known Luke for over a decade from his days at Future Graphics.  He was a powerhouse of change then and was bold and vatic enough to make MPS (Managed Print Services) a reality in the aftermarket supplies industry.  Currently, Luke is building the future of Clover Imaging Group and I had the chance to sit down and talk about his thoughts on where our industry is headed.  So grab a seat by the fire and get comfortable as Luke and I discuss the history of Managed Print and the future of our industry.
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Topics: business, business strategy, Business Tips, managed print, Managed Print Services, MPS, new business, OEM, Office Equipment Dealers, print audit, print management, print tracking, printing, Printing, sales, SBB, seat based billing, selling, strategy, success, Technology, technology, tips, Top 100 Summit

How Internet Killed the Radio Star and Forced The Recording Industry to Evolve

Posted by West McDonald on Oct 14, 2015 11:14:55 AM
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In 1979, the Buggles came out with a hit called “Video Killed The Radio Star.”  It chronicled the impact of music videos in an industry that was previously promoted almost exclusively on radio.  It was the 1st music video ever played on MTV and speaks to the profound changes that technological innovation can bring to any communication medium.

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Topics: business, business strategy, Cost Per Page, CPP, digital, IT, managed print, Managed Print Services, MPS, music, new business, office, Office Equipment Dealers, print audit, print management, print tracking, printers, printing, radio, Revenue, sales, sales cycle, seat based billing, selling, Service, Smartphone, Social, Social Media, strategy, success, Technology, technology, tips, Top 100 Summit

The Managed Print Providers' Guide to an Industry in Change

Posted by West McDonald on Oct 5, 2015 11:54:48 AM
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Print Audit is proud to bring you “The Managed Print Providers’ Guide to an Industry in Change.”  The eGuide is interactive so we encourage you to make the most of it!  There is a quick jump guide which will allow you to search individual topics and a “Your Voice Matters” button to allow you to add your voice on a given topic.
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Topics: 7 Deadly Sins, assessment, business, business strategy, Business Tips, Cost Per Page, Customer Service, IT, managed print, Managed Print Services, marketing, MPS, OEM, office, Office Equipment Dealers, print audit, Print Behavior, print management, print tracking, printers, printing, Printing, printing trends, Revenue, sales, sales cycle, selling, Service, Social Media, strategy, success, Support, Technology, technology, tips, Top 100 Summit

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