Print Management Insider Blog

When Worlds Collide: The Convergence of the Managed Services and Office Equipment Channels

Posted by West McDonald on Apr 3, 2018 2:00:43 PM

1522781295785If you are an office equipment dealer or a managed services provider you might have heard about a little thing called “Channel Convergence.”  But did you know that it’s not some future thing you need to worry about, but a very real threat (or opportunity) to your business today?

In our latest episode of Convergence Radio, “When Worlds Collide,” we bring together real stories, advice and insights from a prominent managed services provider AND a leading office equipment dealer who are living through channel convergence today.  Both of them have diversified to offer both managed services and managed print and their take on how they got to this point is incredible.  This is the first podcast where we interview a managed services provider with an office equipment dealer and it makes for some powerful insights.

Tune in to “When Worlds Collide” and learn:

  • Why MSPs need to take a serious look at managed print.
  • Why OEDs need to offer managed I.T. services.
  • Key differences and surprising similarities between the two channels.
  • Opinions on who will win the war of convergence.

This podcast isn’t opinions and future-speak, it’s real world stories from 2 progressive dealers from different worlds.  They have both stared-down the barrel of channel convergence and come out far stronger and more future proof. Our guests for this episode:

  • Preston Woolfolk, Co-President, DOCUmation
  • Greg VanDewalker, Senior VP of IT Channel & Services, GreatAmerica Financial Services
  • Taylor Toce, President, Velo IT Group

I really enjoyed having the chance to talk with Greg, Taylor and Preston.  There are those in our industry that would say that diversifying is impossible but after speaking with these three strong industry leaders I can safely say that it doesn’t have to be.  In fact, I walked away from this interview feeling more energized about the future of our space(s) than ever before. If you care about your managed services or office equipment practices, this is one podcast you can’t afford to miss!


Topics: Managed IT, managed print, Managed Print Services, convergence, convergence radio, print industry, office equipment channel, managed services

West McDonald

Written by West McDonald

West McDonald is Vice President of Business Development for Print Audit.

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